Privacy Policy

Introduction

Welcome to Brownsville Best 4×4 Repair! We are dedicated to providing exceptional services and products for all your 4×4 needs, while also prioritizing your privacy and data security. This Privacy Policy outlines our practices regarding the handling of personal information collected from our website visitors, users, and customers. By using our services, you consent to the collection and use of your data as described below.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://brownsville-best-4×4-repair.rgv4x4shop.com
Mobile applications associated with our services
All interactive features and services offered through our platforms
Any other digital assets or communications originating from our organization

Please note that this policy does not extend to third-party websites, apps, or services accessed through links on our site. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

When you create an account and use our applications as an authorized user.
During your visits to our websites linked to this policy.
If you choose to receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal information to enhance your experience and provide tailored services. The data collected includes:

Account Information:

User names and passwords
Contact details (email, phone number)
Address for account registration and shipping

Payment Information:

Credit/debit card numbers
Expiry dates
Card security codes
Billing addresses

Financial Information:

Transaction history
Purchase amounts and frequencies
Payment method preferences

Purchase Information:

Product or service purchases made through our platform
Order details, including quantities and prices
Shipping and delivery information

Mobile Device Identifiers:

Unique device identifiers (UDIDs)
Mobile phone numbers
IP addresses

Location Data:

GPS coordinates
Geographic locations associated with your devices

Feedback and Reviews:

Product or service feedback submissions
Ratings and comments left by users

Social Media Information:

User profiles, biographies, and public posts from social media platforms
Connections and interactions on our social media channels

Product Information:

Preferences and choices expressed while browsing or purchasing products
Product recommendations based on user behavior

We collect this data through direct input by users, tracking technologies (like cookies), and information shared with us by third parties.

Cookies

We employ cookies to enhance your experience on our website and for analytics purposes:

Strictly Necessary Cookies:

These are essential for the basic functionality of our site, enabling features like login and access to secure areas.

Preference Cookies:

Cookies that remember your preferences, such as language settings or display options.

Analytics Cookies:

Used by our analytics providers to track website performance, user behavior, and gather insights for improvement.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

Completing transactions and providing requested services
Maintaining account history and records
Conducting analytics and improving our services
Complying with legal obligations and regulations

Once the retention period expires or when the purpose is achieved, we securely delete or anonymize your data.

Security Measures

We have implemented robust security measures to safeguard your personal information:

Encryption of data at rest and in transit
Secure third-party processing partnerships
Regular security updates and patches
Access controls and employee training

Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect or solicit personal information from minors. If you believe we have collected such data, please contact us immediately at the details provided below.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

Access: Request access to and a copy of the personal data we hold about you.
Rectification: Have incomplete or incorrect data updated.
Erasure (Right to be Forgotten): Ask for the deletion of your data in certain circumstances.
Restriction: Limit our processing of your data under specific conditions.
Portability: Receive your personal data in a structured, commonly used format.
Objection: Object to or opt out of certain uses of your data.
Non-Discrimination: Be free from unfair treatment due to exercising your rights.

To exercise these rights, please contact our Data Privacy Team at the details provided below. We will respond to your request within a reasonable timeframe.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any questions, comments, or requests related to this Privacy Policy or your data, please contact us:

Email: contact@brownsville-best-4×4-repair.rgv4x4shop.com
Address: Brownsville Best 4×4 Repair, [Street Address], [City], [State], [ZIP Code]